*obligatory blog post complaining about customer service*

All I wanted was to order an ATM card and that was enough to break the system. Highlights:

• I gave my social security number to six different humans
• I told  one human that I wanted to order an ATM card, three separate times
• I was read boilerplate about “security questions” and “attacks on your security” and “terrorism”
• I was told by one human that “your information just disappeared from the screen!”
• I was asked “your zip code is 43755, right?” (wrong)
• I was upfront with the sixth human that I was a little on edge, since I had been on the phone for 40 minutes and my time and patience were running short. He then told me, while walking me through the process of ordering the card, he was going to mention special offers and deals from the bank and from third party companies.

I got the card ordered, I think? Maybe I’ll get it unless the Elderly Relative throws it away, as he is wont to do.

Happy Friday!